What Our Clients Say
What Our Clients Say
   
 
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What our clients say...

Client satisfaction is of the utmost importance to all members of the Premier team and we take pride in delivering first class service in all areas of our business - whether you are selling or purchasing a property in Spain or taking advantage of our property management or rental services

We have a strong values system in place at Premier which focuses on professionalism, integrity, quality, customer satisfaction and teamwork and these values are at the forefront of everything we do, from the beginning of the sales process to our post sales service offerings.

Thank you all for finally making our long term dream of owning a villa in Spain a reality. Your help and guidance during the purchase made what could have been a very difficult process for us very much easier. As we speak no Spanish your comprehensive service of dealing with all of the legal matters and making all the appointments for us was a God send.  Every time we contacted you and your staff we always got a cheerful response and a very efficient service. Again we can't thank you enough for all your help and we hope to see you around Jalon over the forth coming years.
Graham & Susan Freegard - Purchased in Alcalali (July 2011)

On deciding to buy in Spain for a 2nd time, purely by chance we came across Premier's web site. After corresponding with Chris and letting him know our requirements he came back to me with suitable properties for us to view , after a small number of viewings (due to Chris's understanding of our needs), we picked our current villa. We found the whole service provided by Premier; in particular the day we spent with Alison, dealing with the buying/legal process to be first rate and what we thought was going to be a stressful day turned into an enjoyable experience thanks to her knowledge and experience. We have found Premiers staff to be most helpful during the buying process and also with any teething problems since the purchase, where Karen has been brilliant and would certainly highly recommend them and the service they provide.
Clyde, Jackie & Gabrielle - Purchased in Murla (Feb 2011)

Premier Villas in Spain sold our house in November 2010. We went to the office in July 2010 and asked them if they could sell our house. Two hours later they were in the house to see how it was and together we made the price we should ask. The next week we were back in Holland and the first buyer came at the office. I wanted to know if they would buy and every time I phoned the office the one who answered my call was so friendly, it was a good feeling.
So the first buyer was interested and the only thing was the money. It took a long time before the answer of the bank was there and the answer was no money. Chris was not happy, the next day he phoned me and said I just sold your house for the price we wanted. Of course I didn’t believe my ears but it was true. Than the paperwork started and although we were in Holland it was perfectly organized, and I can tell you it was not easy because the builder made some mistakes in the paperwork. We have been very happy with Premier Villas Spain. The girls in the office are friendly and they do their work very well, nothing is too much every question is directly answered. The next time when we will buy or sell we go back to Premier.
Jan Mulder, The Netherlands - Sold in Alcalali (Nov 2010)

Just a few words to say how pleased I have been with the service and friendliness I have received from yourself and all the staff at Premier Villas. Since buying Casa Lisa last October I have nothing but praise for the way everything has been handled and the comfort you have given me making buying a home in Spain an easy, pleasurable and exciting experience.
I feel that if I had any problems a phone call would be all I need to get professional advice and help and also to share a joke or two.
Barry Cheesman - Purchased in Alcalali (Jan 2011)

I certainly will make a few comments about Premier. I didn't buy through Premier but I decided to sell through Premier. The whole process was completed thoroughly and efficiently right down to cancelling the utilities and household services. When Premier tell you that you won't need a lawyer, believe it, Alison did everything, she's a diamond. As a seller all you need do is accept your purchase cheque. A quality second to none service.
Roy Simpson - Sold in Alcalali (July 2011)

We would just like to thank you for the speedy and professional service we received on the sale of our villa, from start to finish in only ten weeks shows how organised a company you are. I would also say with the advice we got from Alison it made selling a property so easy I would recommend Premier Villas Spain to anyone. Again many thanks for your excellent service.
Mike and Evelyn Brown - Sold in Alcalali (June 2011)

We are very pleased to confirm that we had excellent service from all at Premier Villas during the recent sale of our house in Alcalali.   Despite the lack of information on the proposed infrastructure charge, you were able to put together a deal which we are sure was satisfactory to all parties. In spite of the tremendous drop in property values we were entirely satisfied with the price you were able to get for us and kept your promise of a quick sale even though we had already returned to England. May we take this opportunity of wishing you continued success in the future, you all deserve it.
John and Sylvia Hadden - Sold in Alcalali (March 2011)

It was a lucky day when we happened to find Premier on the internet. There were 3 properties that had caught my eye and although we had just come out of a very bad experience of trying to buy a new property in another part of Spain, we decided to contact Premier and view the properties during our stay in the Jalon valley. From the moment we contacted Premier everything went very smoothly. Chris showed us round the area and the properties we had chosen. Everything seemed very organised and against everything we had thought about not rushing into another property we couldn't let the chance of getting our 'dream villa' pass by. We were so surprised at how easy and stress free the process of buying our new villa was so different than our previous disaster with another company. We would both thoroughly recommend the services of Premier to anyone looking to buy a property in Spain. Since our purchase Premier have carried out the property management of the villa and this keeps owning a property abroad totally worry free until we are able to spend more time there. All the people at Premier are always very helpful and friendly whenever we need their assistance with something. A great find for us and anyone else we send their way. Thanks for helping us get our dream villa in a gorgeous part of Spain.
Catherine Filmer - Purchased in Murla (Nov 2009)

From initial contact with Premier, viewing properties and learning of the purchasing process in Spain (which is very different and superior to the U K) we did not feel under pressure in any way and all our questions and concerns were answered in a very professional manner. Premier’s office staff were brilliant they always did what they said they would and always returned our calls we could not fault them. We engaged our own Spanish solicitor for the actual buying process and he commented on the efficient business excellence of Premier and in particular had high praise for the completions administrator. The whole experience was painless and problem free thanks to Premier’s excellent staff and their attention to detail.
Sue & Chris Frost - Purchased in Jalon (April 2011)

“If you are new to Spain you could not do better than to put your trust in Premier, my husband and I came here five years ago and rented a property through them, three months later we bought a property through them, and two months ago we sold a property through them.  In all our dealing with Premier we have been treated with courtesy, professionalism and honesty.  Chris Hara leaves  no stone unturned to make sure that your purchase or sale goes as smoothly as possible, and Alison will hold your hand through all the legalise that one has to endure in Spain, the rest of the Premier staff are all equally pleasant and professional.  To sum up, if we were to buy or sell another property in Spain we would not hesitate to use Premier."
Jacky and Mike Swann - Sold in Lliber (May 2011)

I was very pleased with the fact that Premier managed to sell my property in a difficult market. The company gave me regular updates on the state of the housing market and once the sale was agreed was very helpful, dealing with all the necessary administration. The office staff always dealt with my telephone queries quickly and efficiently. I therefore only had to return to Spain once for the signing of the contract.
Mike Morgan - Sold in Orba (April 2011)

We decided to move back to UK after 9 years in Spain and asked Premier to inform us of the value of our villa, which they did. They explained about the present market and we put it on at a realistic price. We had number of viewings which were very professionally carried out and we sold just within just a few months in a market which was very slow. We were happy at the end result and so were the buyers. Everything was completed according to our dates to move back to UK. Premier Villas were a caring Estate Agent which kept us informed with the feedback of the viewers we had.
Linda and Les Walters – Sold in Alcalali (Jan 2011)

We were delighted with the service that Chris and his team at Premier provided when we bought our villa. We found them extremely helpful, patient and very professional. We are especially grateful to Alison Jupp who was and continues to be a great support to us. We would wholeheartedly recommend Premier Villas Spain to anyone thinking of selling or buying in and around the Jalón area.
Jim and Rona Murdoch - Purchased in Jalon (Feb 2010)

"A very professional business, we felt very comfortable in knowing that Premier were looking for the right property for us, a complete service from start to finish."
Sandra & Bob - Purchased in Murla (June 2010)

We would like to thank Chris Hara and his staff from Premier villas for their professionalism, expertise, and approachable and supportive team work which enabled our retirement to Spain to be a smooth transition, we are so grateful that we have ongoing support and are made to feel that "nothing is too much bother" whenever we contact them. This is team work at its best! We are delighted with our new home and felt Chris enabled us to find the right setting and home, helping us to settle easily into the community.  Moving to Spain has been the icing on our retirement cake.
Peter and Avril Howard - Purchased in Vernisa Park (Feb 2010)
 
We bought in Javea through Premier Villas in 2010 and found the experience straight forward, mainly thanks to the folks at Premier.  They were friendly and knowledgeable, but what impressed me most was the genuine intent to help.  A very professional group that I would recommend to anyone.
Alan and Lynn Fairley – Purchased in Javea (April 2010)

The aptly-named PREMIER Villas sold our villa in the flat market last year. Chris worked tirelessly with his charming, dedicated team to offer us a professional service and to fulfil his promise to sell for us. The after-sales service was personal and beyond our expectations. Trust them to work their magic for you, too!
Kathie and Eric – Sold in Parcent (Dec 2010)

We loved the way that Chris quickly got to understand our needs in terms of quality and location for the property we were looking for, and was able to give us an indication of what properties were available and matched our needs explaining their strong and weak points.
We received clear responses to a wide range of questions about the geographical areas in general, and more specific locations.  This helped us to make educated decisions on the property to chose. We found the purchasing process very clear and easy to understand, and received plenty of assistance from Alison and the Team to help us through the various stages until completion. The service from Premier is very professional yet friendly, and does not stop once the sale is made like some agencies. For us, the after sales support is one of the strongest assets of Premier, and we have been very well supported in solving issues arising from the purchase and consequent moving in process. For us, we would not hesitate to recommend Premier to anyone to manage their house hunting for them.
 Jim and Lynne Nye – Purchased in Alcalali (April 2011)

Professional, efficient and very friendly. The help and advice given to me, both in the UK, and when I finally arrived in Spain was first class. It went way beyond that which I expected, smoothing out many of the bumps experienced when moving to a new country with a different language and culture. I would recommend Premier to anyone wishing to move to Spain.
P.P. Powney – Purchased in Alcalali (July 2011)

I was and still am very pleased with service from Premier Villas. Everybody is friendly and helpful. Our transaction was smooth and we were kept informed. I will consider Premier Villas first for any sale or purchase of a property.
Gary Grundy - Purchased in Alcalali (Nov 2010)

We found Premier to be friendly, efficient and professional in selling our property and continued with help and support after the sale was completed!! We would certainly recommend them to anybody considering buying or selling property in Spain.
Jim Loftus - Sold in Murla (Oct 2010)

Buying real estate in Spain for foreign people is always exciting and full of unknown risks. You don't know anything about legal matters and the habits. Premier is the perfect partner to guide you through the legal procedures. The employees are able to explain in plain and clear text all the procedures and are very friendly and helpful. Where Premier really outshines in relation to other estate agents is the way of giving service after the transaction. We were really astonished about the good service Premier offers after the transaction was completed. In short, we experienced Premier as a reliable, honest partner for buying real estate in Spain with a perfect way of giving service to the customer
Maurice Holtackers- Purchased in Jalon (Nov 2010)

My wife & I came to the Jalon Valley in February 2011 with the hope of fulfilling a little dream, to purchase a property that we can enjoy for some years to come. We had the pleasure of meeting up with Chris Hara of Premier Villas Spain, who gave us the time and the experience of his local knowledge, while showing us around various properties. Followed by prompt responses to any questions and eventually the negotiations. As and when the purchase was agreed, we were put in the capable hands of one of Premier Villas staff, who arranged all the various official & legal dealings/meetings, necessary for us to complete on the property, effortlessly. Any concerns or questions we had were satisfied, without the need to continually chase, as one expects & has to do in the UK. Where do we buy certain household goods from? Or anything else for that matter, the help and assistance we were given was exemplary, what a refreshing change in this present day.
Margaret and Ken Davies - Purchased in Jalon (April 2011)

We thought we would have a difficult time selling our village house because of the economic situation, but after trying several agents local to us in Tormos, Alicante, we found that Premier Villas Spain were efficient, courteous, sympathetic and ultra professional. The multi-lingual staff smoothed the way not only legally but also with contact with our purchasers. Premier were patient and ultra professional. From the top down, nothing was too much trouble. We have no hesitation in recommending them highly.
John and Anna Chaplin – Sold in Tormos (Feb  2010)

A thank you seemed out of place given the excellent cooperation and eventual end result. We had been looking for property in Spain for a number of years with many different estate agents and experienced problem after problem, such as being shown unsuitable property, hidden costs and broken promises. Unfortunately the agents we had dealt with were just after a sale at all costs. Premier was completely different, we explained our requirements to Chris Hara and he selected some suitable property to view and within a few days we had found our house, everything was arranged quickly and in the correct way without any additional costs. My advice to anyone looking to purchase in Spain is to visit Premier and experience a professional methodical company without the stress and time wasting.
Marcelino Lijesen – Holland (April 2011)

We booked a Villa for 2 weeks in Jalon with Premier Villas.  Upon arrival in Valencia, the airlines informed us that they had lost our entire family luggage, and so with the Airlines T-shirts and tooth brushes we headed to Jalon some 130 km away.  Premier met us and took us to the Villa.  Trevor was very nice and showed us all we would need to know at our villa.  We worried about the luggage, but he said not to worry.  The next day we met Chris Hara for the first time, the owner of Premier, he had driven up to Valencia airport and picked up our entire lost luggage for us.  We were impressed and of course very thankful.  As the week went on I have never seen my wife so relaxed on any trip as this before.  We chatted and thought what a great place to holiday, also perhaps to move to one day.  On the second week of our trip we called Premier and asked if we could visit some Villas for sale.  Chris Hara asked many questions to obtain an idea of our needs.  We saw many Villas, but the right one was not on this trip. Upon returning home we decided to make a special trip back to Spain for a Villa property hunt.  We communicated with Chris and Alison, viewed the Premier Web site and came up with 15 to 20 Villas to view.  Three months later we arrived.  On our last day of the trip we found the Villa we had been looking for.  The offer accepted; we planned on a closing some 3 months later.  It is during this time and the following 6 weeks that Premier Villas, with particular emphasis on Alison; with their guidance really showed us what a gem we had found. The differences in Common law versus Civil law was a legal stumbling block for the way we titled the Villa.  It is Alison’s patience, knowledge and Spanish fluency that helped guide our solicitors; so that our long terms dream of owning a Spanish villa became a reality. Chris Hara, to his great credit, has set up a brilliant team to back up you, or me, from top to tail, if you so wish.  Everyone in the office is very friendly and extremely helpful.  Since our purchase; Premier is also carrying out the property management of the villa; this keeps owning a property abroad totally worry free.  Thank you Premier for all you do!
Paul and Sue Pinder – Purchased Lliber (Feb 2011)

 

Phyl and Garry Fordham- "Thank you all so much for your help and support in finding the perfect home for us in Orba. It's been a rollercoaster of a year and we really appreciate how much care and effort all of the Premier team have provided us. We would recommend Premier unhesitatingly to anyone house-hunting in the Jalon area, or even further afield in Spain. It isn't always easy to find an honest estate agent, (in Spain or anywhere else!), but Premier Villas team has looked after us incredibly, thoughtfully and well.

Thanks to all of you"

Angela and Alan Woodhouse- "Thank you for all your care and continued support - you have made our move to Jalon seem so easy and stress free. Nothing has been too much trouble for you. You are more than Estate Agents, and certainly go the extra, extra mile. We cannot recommend you highly enough. Hopefully friends will soon be following in our footsteps and knocking on your door for 1st class help and advice."

Pam Pickford, South Wales, UK - "A very big thank you to you all for the help and guidance you gave us, to follow our dream and buy a villa in Spain. Without you the dream would have been a nightmare! You guided us through the whole procedure from our first visit to completion, with the utmost professionalism and understanding. We cannot recommend Premier Property highly enough"

Neil Stefanie - "We were delighted with the quality and efficiency of service provided by Premier. Friendly and professional, your pro-activity and attention to detail set  Premier undoubtedly a cut above the rest. We are still amazed at how quickly the house sold! Whilst it was due part to luck, much credit must to you and your team in the way you marketed the property and managed the process through to completion. In particular, we were impressed with the way you conducted viewings and managed our vendor and purchaser expectations"

Mr and Mrs Johnson, Prestbury UK "The support from the Premier team was excellent and above and beyond the call of duty. We had anticipated a difficult time buying a property in Spain, but it was made easy with the Premier team. We conveyed what we wanted, they listened and held our hands throughout the process and we found our dream house. The team are still helping and supporting us even after we have purchased the property"

Clive Sharratt, West Midlands UK "Throughout the purchase and after sales process, the Premier team provided us with an excellent service. They were both professional and completely trustworthy throughout, whilst handling every small detail with the utmost efficiency. Nothing even post completion was too much trouble, all endorsed by the fact that I have no hesitation in recommending them to any prospective client".

Jim and Doreen Prior, Murla, Alicante - "Just a short line on behalf of my wife and I, to say thank you to you and your staff for your advice and assistance these past few months. We have appreciated the willing help and friendship we have been shown by everyone at Premier Property International, and would be more than happy to recommend your professional services to any potential client."

Terry Pickford, South Wales, UK - "The management, service, support, guidance and "one-to-one" comprehensive back-up from your team has been a true professional model of how business should be conducted. We cannot thank you and the team enough for making our dream come true! Premier Property International, Jalon are one of the most professional and caring businesses we have had the good fortune to be associated with. We cannot recommend you too highly to others who wish to come to Spain and realise their dream in the sun. Our confidence in you is evidenced by the fact that as villa owners, we wish you to manage the property within your rentals business in 2006 and beyond"

Mrs Barbara Cunningham, Alcalali, Costa Blanca Spain - "Premier were very helpful and efficient and extremely considerate to our personal needs in the property search and were very effective and efficient in managing all of the necessary paperwork"

Bob and  Anne Tulip - "We can only speak as we find. We have nothing but good things to say about the treatment and service we received and are still receiving from the team at Premier.  From the outset, we felt that we were dealing with down to earth people who understood our situation - that we had a dream to purchase a property in Spain but didnt have much knowledge or experience to expand that dream.  All the way through the process, we felt that our conversations, questions and opinions were sensitvely used to establish our aspirations. We did not feel pressurised at any stage and we did find the property of our dreams. We are now in regular conversations with the team regarding our letting until we properly retire and this is very up front - just how we like it"

Harry and Vicky Costigan - "My wife and I knew that acquiring a property abroad was not going to be as simple as it is in England. However, with the professional help and advice we received from Premier, this was not the case. From our initial contact to the inspection visit and finally purchasing the property, Premier have been one of the most proficient companies I have ever done business with.  Every member of staff has the same enthusiasm and eagerness to help you with anything you may struggle with, whether it is language or choosing furniture, they are always available. This was a completely stress free transaction that has enabled my wife and I to settle into and enjoy our holiday home without any concerns at all.  We will have no apprehension at all in recommending Premier to anyone we know.  Excellent service from Excellent people."

 

Rick & Linda Waghorn -  "Buying a property can be a daunting experience, buying abroad particularly so. We can not praise the Premier team enough for helping to ease us through the process. Their support went way beyond finding us the right property which they did with efficiency and in a friendly, non-pressurised manner. They were on hand to provide advice from the moment we walked through the door for the first time to well after we had signed on the dotted line."

Ian & Michele Birtles "We approached the team at Premier to help us find our dream property in Spain and had no idea just how painless they would make the process for us! We were very clear in our minds about what we were looking for and Premier listened to exactly what we wanted. They then helped us to realise our dream, looked after every detail for us and could not have been more helpful. They held our hands through all of the legalities and gave us the confidence to leave it to them. I would recommend them to anyone looking for a property in the area. Premier will continue to support us by looking after our property when we are back in the UK, giving us ongoing peace of mind. Thanks to all the team for their efforts"

John & Janet Dale - "Following independent advice to invest in a property abroad, my wife and I followed a recommendation to meet the Premier team in Jalon. From the start we were impressed by their friendliness, hospitality, attention to detail and overall professionalism of the company. We viewed a range of properties in different areas that the team considered matched our requirements. At no stage was there any pressure to buy. We decided on a town house with magnificent views, set on the hillside of the picturesque Jalon Valley. Throughout the process Premier kept to their promise of making it a stress free experience. We now consider the Premier team to be our friends and they also manage our property in our absence. We would recommend them to anyone looking to purchase a Spanish property in the future."

Ian & Jenny Williams - "We were looking to relocate to the Jalon area with our family and had some quite specific needs and requirements. Premier listened to what we were looking for and they soon found us the property of our dreams. They held our hands throughout the whole process from our original meeting up to completion at the Notary. Even now if we have any problems we are able to call upon them for their help and advice. And we are recommending them to all our friends who hope to move to the area too"

 Garry & Gillian Smith - "Just to say a big thank you for all the help and assistance we received when we purchased in Jalon and for the help that we continue to receive. We have never dealt with a company who are as well organised or proficient and are prepared to go that extra yard to make dreams come true. Nothing is too much trouble. You, as a compnay have held our hands throughout the entire process whether it was preparing and completing our purchase or dealing with any queries we have had since. It is unusual to find a company who will continue to advise and still go out of their way to assist in any way they can after a sale. We would recommend anyone considering buying a property in Spain to 'Go Premier'"

 

 

Vernon & Celia Pearce -  " The cartons and packing paper are finally beginning to clear and we can sit back and start to enjoy our new villa! We would like to take this opportunity to thank you and all your staff, especially Su, for all your help in making our dream of settling in Spain come true. You provided us with a home when we first arrived, held our hands through the first 4 months and helped us find our "dream villa" here in Orba. You have made us feel like friends, not just clients. We shall always be very grateful to you for the part you played in our new life and will have no hesitation in recommending you to others.

 

What Our Clients Say
 What Our Clients Say What Our Clients Say